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Effective June 30, 2023, Popmoney will no longer be available. This service will be discontinued nationwide by its service provider. We apologize for any inconvenience this may cause. If you used Popmoney previously, please review the following information.

What should I do to prepare?
Notify your contacts that you will no longer be using Popmoney and arrange an alternate payment method. Please cancel all recurring payments. You may also want to make a record of your Popmoney transaction history. This information may not be available after December 31st.

What if I am expecting to receive Popmoney payments after June 30, 2023?
Popmoney will no longer be available and the transaction will not be completed. Please arrange an alternate payment method to receive the funds.

What happens to my future dated Popmoney payments?
Popmoney payments processed before June 30, 2023, will be sent. As of June 30, 2023, you will need to use an alternate payment method.

Will I still be able to receive money through Popmoney?
Popmoney will no longer be available and the transaction will not be completed. Please arrange an alternate payment method to receive the funds.

What happens to my recurring payments that I have set up?
These schedules will stop automatically for anything past June 30, 2023.

What happens if I already have a one-time payment scheduled to happen after June 30, 2023?
Anything scheduled beyond June 30, 2023 will not process, and you will need to complete that payment in another manner.

Once Popmoney is gone, what do I use to pay other people? Are you replacing it with something else?
We currently have a replacement person-to-person (P2P) service that Canyon Community Bank partnering with, providing an option inside our mobile banking app. There are several P2P platforms that are available outside of Canyon Community Bank; however, Canyon Community Bank does not endorse any specific platforms. Please follow the same security precautions with these services as you would with any payment system. Alternatively, Canyon Community Bank has the following mobile payment options available that are a secure alternative option for P2P: Apple Pay, Google Pay and Samsung Pay

Why aren't you replacing Popmoney with another service inside online banking and the mobile app?
Your security and the protection of your finances are still top priorities for Canyon Community Bank. When person-to-person payment solutions were new and it was risky for members to find these solutions on their own, Canyon Community Bank made the investment to provide a service our members could trust.

However, in the many years since we first offered Popmoney, the popularity of person-to-person payment platforms has grown, and technology has come a very long way. We found that many of our members have already adopted outside person-to-person payment systems that they preferred over Popmoney.

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This level of personalization will not lead to the sale of your name or leak your identity. The information you provide will only be stored on your computer and will not be transferred to any other source.

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